Indexmesh Hub

Privacy Notice

How Indexmesh Hub collects, uses, and retains personal data.

Data controller

Indexmesh Hub is the data controller for personal data collected via this website and through client engagements. Address: Level 8, 35 Poultry, London EC2R 8EJ. Email: [email protected]. Phone: +44 20 5550 1960.

Data we collect

  • Contact form: name, email, consultation interest, optional index scope notes, and message content.
  • Email and phone: details you send when you contact us directly.
  • Engagement records: information needed to deliver correlation analysis (client contacts, billing details, and materials you supply).
  • Technical data: limited server logs and cookie-related data as described in our Cookies page.
  • Responding to enquiries and providing consultations (contract / legitimate interests).
  • Managing billing and records (legal obligation / contract).
  • Improving site reliability where analytics cookies are accepted (consent).
  • Complying with accounting and regulatory record-keeping (legal obligation).

Retention

Enquiry messages are retained for up to 24 months after the last correspondence unless a client relationship begins. Engagement files are retained for seven years after the engagement ends for accounting and professional record purposes, unless a longer period is required by law. Server logs are rotated on a shorter cycle.

Sharing

We do not sell personal data. We may share data with IT and email providers who process it on our instructions, professional advisers, or authorities when required by law.

International transfers

If a processor stores data outside the UK, we use appropriate safeguards such as UK International Data Transfer Agreements or adequacy regulations where available.

Your rights

Under UK GDPR you may have rights to access, rectification, erasure, restriction, objection, and data portability, and the right to withdraw consent where processing is consent-based. To exercise rights, email [email protected]. You may complain to the Information Commissioner’s Office (ICO).

Children

Our services are directed at professional clients and are not intended for children.

Updates

We may update this notice periodically. The version on this page is the current one.